Bug triage session guide
What is a bug triage session?
A bug triage session is a meeting where you aim to analyze, prioritize or close defects with your team.
Having these sessions is crucial to raising awareness of your backlog. This way, everyone on the team can tackle issues effectively.
Five steps to run an effective bug triage session
1. Preparation phase—Being prepared is crucial, and a way to be prepared is to take a firsthand look at the issues you will be addressing throughout the session. A way to find out issues on your project is to go into Jira and query for them. In your query, gather the issues that belong to your project which are not yet solved nor closed. If anything isn’t comprehensible when going over these issues, comment with as many questions as needed to ensure that the issue is crystal clear for everyone involved.
2. Sending invites (who for?)—Time to invite the team for a 50-minute session. Make the project manager and your team lead mandatory for every session. Other than that, it will depend. Since you prepared yourself, you should know who else should attend.
I’d still suggest that you invite other members even though as being optional, such as designers (if you have any in your team). Designers often have a crucial vision that might come in handy when prioritizing those issues.
3. Start the session strong—Start the session by introducing it to everyone. You may have first-time attendants, and everyone should understand what the session is all about. After everyone in the team is aligned on why we’re doing this session and what will happen, everyone must be aware of the backlog’s current state of the art. This will allow everyone to visualize better where you’re sitting and where you aim to go. Rely on accurate data, for example, using a Jira dashboard table, or a custom dashboard. Open the first issue, read it, and initiate the meeting.